Coordinated HIV Services

Coordinated HIV Services

Case management services for those living with HIV/AIDS

About Coordinated HIV Services

The Coordinated HIV Services (CHIVS) Program provides client-centered services such as case management, case worker, mental health, substance use outpatient, peer navigation and transportation. The program links clients with health care, psychosocial support, legal services, home delivered meals, emergency housing and other services that meet each client’s individual level of need. The primary goal of CHIVS is ensuring that people living with HIV/AIDS are enrolled and sustained in HIV primary care. The CHIVS Program promotes retention in care and medication adherence with the goal of improving health outcomes for persons living with HIV/AIDS, eliminating health disparities, and achieving viral suppression as well as an increase in CD4 count.

Targeted Services for Persons of Color

Targeted services for persons of color identify, engage, refer and link people living with HIV/AIDS to HIV primary care, and use other health care and support services to keep them in care over time. Coordinated services include outreach, medical case management, non-medical case management, mental health counseling, outpatient substance abuse services and medical transportation services. Targeted services for persons of color are funded under the Minority AIDS Initiative, which was established in 1999 by Congress under the Ryan White HIV/AIDS Program to improve access to HIV care and health outcomes for disproportionately affected minority populations, including black populations.


  • Appropriate medical, mental health and dental care as needed
  • Assistance with HIV/AIDS medication costs Social security referrals for eligible clients Applications for low-income housing
  • EARP (Emergency Assistance Resource Pool) assistance for housing, utility and clothing costs
  • Assistance with obtaining food or meal delivery
  • Referrals to treatment facilities for in-patient and out-patient substance abuse treatment
  • Referrals for free or low-cost legal services
  • Referrals for support groups 
  • Referrals for vocational training
  • Assistance with transportation
  • Mental health counseling (individual and group)  


Transportation for qualified individuals can only be provided for the following purposes:

  • Medical care
  • Oral/dental care
  • Pharmacy services (if no delivery is available)
  • Mental health services
  • Substance abuse services provided in an out-patient setting
  • Case management


Most services are provided at no cost to clients. Mental health and substance use services are not charged to clients whose annual gross income is under or equal to the federal poverty level. Clients will not be denied services due to their inability to pay. Funded by the Health Resources and Services Administration (HRSA) through the County of San Diego Health and Human Services Agency. 

contact details

Our Offices

Coordinated HIV Services

Director: Regina Underwood, M.S.
10981 San Diego Mission Road, Suite 120
San Diego, CA 92108 
Phone: (619) 280-0470 x215 
Fax: (619) 280-0476 

Business hours

Monday – Friday
8:00 a.m. – 6:00 p.m.